Dave @ Review.casa

By Dave Carr @Review.Casa

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Introduction – What is SurveySparrow?

Looks like a solid option for anyone looking to create survey funnels.

They boast features including smart surveys, video surveys, themes, payments and workflows.

They include an API, Webhooks and integrations with all the usual suspects.

Build better experiences, the right way SurveySparrow

Summary – Who is SurveySparrow not for?

SurveySparrow is not for anybody conscious of the price the service is a bit pricey plus you have to pay quarterly.

That’s not to say survey Sparrow isn’t a good service is a really good product just believe it’s more for bigger businesses who need to create surveys.

Summary – Who is SurveySparrow for?

In my opinion, SurveySparrow is for larger enterprises who need to collect information whether it be on employees or customers you can do it all with SurveySparrow.

It’s a good product with plenty of options for sharing and embedding your surveys to collect responses.

If your enterprise is looking to set up surveys really quickly then survey Sparrow is probably a good service for you.

The pros and cons of SurveySparrow

The cons

  • Billing is quarterly (you pay every 3 months)

The pros

  • Surveys
  • Form Builder
  • eCommerce
  • Chatbot
  • The templates on offer a very modern compared to some of the services that I’ve tried.
  • Onboarding sequence will have your first survey set up in no time.
  • Integrations via API, Webhooks and integrations including Facebook pixel, Google Analytics, ActiveCampaign, Aweber, Hubspot and many more.
  • Lots of ways to share your survey including email links, email embeds, social media and SMS.


  • Heatmap question type (April 2022)
  • Group Rank question type (April 2022)
  • Freshdesk integration (April 2022)
  • Schedule NPS overview & responses (April 2022)
  • Answer choice display logic (April 2022)
  • Dropdown question type in NPS (March 2022)
  • Answer piping in NPS (March 2022)
  • Slack share enabled in NPS (March 2022)
  • Revamped Reports (Feb 2022)
  • Pivot Table in Executive Dashboard (Feb 2022)
  • Survey-Level Throttling (Feb 2022)
  • New Filter Groups in Quota Management (Feb 2022)
  • Voice transcription (Jan 2022)
  • Photo Capture Question Type (Jan 2022)
  • Record Audio Question Type (Jan 2022)
  • Charts Widget (Jan 2022)
  • Trend Graphs (Jan 2022)
  • Email translation (Jan 2022)


SurveySparrow pricing seems a bit chaotic as they offer different services but for individuals the plans are:

  • A free plan that offers 100 responses per month and 100 email shares.
  • The basic plan starts at £39 per month for 500 responses per month and 1500 email shares.
  • The premium plan starts at £59 per month for 2000 responses per month and 6000 email shares.

* You make big savings by going onto yearly billing.

Online Survey Software Pricing Plans SurveySparrow

My experience with SurveySparrow

I signed up to SurveySparrow because I’d seen it mentioned in other places as an alternative to SurveyMonkey and I want to test it out and write this review.

So I signed up for the free account of SurveySparrow and I can tell you that the onboarding experience is very good and will have a survey set up in no time.

I like the range of templates on offer by SurveySparrow. I think if you want your survey to stand out then SurveySparrow is a good option.

The SurveySparrow onboarding experience

I really like the onboarding experience you get with SurveySparrow it throws you right into creating your first survey with no messing about.

Meaning your first survey that you create with survey Sparrow will be up and running within 10 minutes.

surveysparrow onboarding choose template

The Choose template step is shown in the image above.

You can choose between 52 different templates in the Choose template step to get you started quickly.

The SurveySparrow templates are really modern and well designed and you can edit the questions how you see fit.

surveysparrow onboarding

You can see the template I chose for testing in the image above.

Once you’ve chose the template that you want to use you just click the green Use Template button.

SurveySparrow create survey

The Create Survey form is shown in the image above.

On the Create new survey form just fill out the required information and click Create Survey.

SurveySparrow create survey2

The build survey screen is shown in the image above.

From the build survey screen, you can choose the questions in your survey from the 26 different types of questions including multiple-choice, rating, number and matrix to name a few.

SurveySparrow create survey3

The integrations tab is shown in the image above.

From the integrations tab, you can select what apps you want to integrate your survey with, whether it be tracking like Facebook pixel or Google Analytics, or an email service provider like ActiveCampaign or Aweber.

SurveySparrow create survey4

The Share tab is shown in the image above.

From the Share tab, you can select how you want to share your survey and collect responses.

Some of the included options are email, create a URL, social media share, embed, and embed in an email.


Would I recommend SurveySparrow?


If you’re an enterprise looking for a survey solution, then survey Sparrow could be a very good solution for you. Although the higher pricing limits it to bigger businesses in my honest opinion.

I think SurveySparrow is a really good piece of software and I think it would be useful to most people or organisations.

SurveySparrow alternatives


Jotform is an online form building platform that can be used to create much more than just surveys.

I’m a big fan of Jotform.

You can create forms, polls and surveys and it’s the most intuitive of the platforms I’ve tried.

Full Jotform review


SurveyMonkey is the godfather of the online survey market. SurveyMonkey has similar features to SurveySparrow.

Full SurveyMonkey review